Privacy policy

At CSMQ, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us. By using our services and accessing our website, you consent to the terms described in this policy.

1. Collection of Personal Information:
We may collect personal information from you when you voluntarily provide it through our website, forms, or during interactions with our staff. This information may include your name, contact details, medical history, and other relevant information necessary for providing mental health services.

2. Use of Personal Information:
We use the personal information you provide to us for the following purposes:
– To assess and understand your mental health needs and provide appropriate services.
– To communicate with you regarding appointments, treatment plans, and relevant updates.
– To ensure the quality and effectiveness of our services through internal record-keeping and analysis.
– To comply with legal and regulatory requirements, if applicable.

3. Information Sharing:
We respect your privacy and will not disclose your personal information to third parties without your consent, except in the following circumstances:
– When necessary to provide the requested services, such as sharing information with our healthcare professionals or affiliated partners directly involved in your treatment.
– When required by law, court order, or government authorities.

4. Data Security:
We employ industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include physical, technical, and administrative safeguards to ensure the confidentiality and integrity of your data.

5. Retention of Personal Information:
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

6. Your Rights:
You have the right to access, update, and correct your personal information held by us. You may also request the deletion or restriction of your personal data, except where legal or contractual obligations require us to retain it.

7. External Links:
Our website may contain links to external websites or resources. Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Updates to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on our website, and your continued use of our services will signify your acceptance of the revised policy.

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us using the provided contact details. Your privacy is important to us, and we are committed to addressing any concerns promptly and professionally.

Effective Date: 02-15-2021